Review Responder
Small BusinessEvery review gets a reply that sounds like you.
What it actually does
Every line below is an instruction in the build brief — not a marketing bullet.
- Drafts on-brand responses to new reviews — glowing or brutal
- Turns negative reviews into calm, specific, non-defensive drafts
- Spots recurring complaints across reviews and summarizes the pattern
- Suggests which happy customers to thank (never to bribe)
The guardrail, in plain English
“Drafts only, never argues — you approve every public reply before it posts.”
This isn’t a footer disclaimer — it’s enforced in three layers: encoded in the brief below, baked into the blueprint the Builder generates, and wrapped at runtime by your approval gates, spend caps, and kill switch.
See the output
One realistic run, end to end — fictional data, real format. The guardrail moment is highlighted, because it’s the point.
Fictional run: a neighborhood café — one brutal 2-star and one glowing 5-star overnight.
Two reviews — two drafts (unpublished)
2★ ('cold latte, 25-minute wait') — Draft: 'Thanks for telling us, Sam. A 25-minute wait isn't the standard we hold ourselves to, and I'm sorry your drink suffered for it. We're retraining on the morning rush this week. If you're willing, I'd like to remake it properly — my treat. — Miguel, owner'
5★ ('best cortado in town') — Draft: 'Made our morning, Jess — the barista behind that cortado will be thrilled. See you at the usual table. — Miguel'
Pattern spotted: 'wait time' appears in 4 of the last 9 critical reviews — the root cause looks like 8–10 AM staffing, not the drinks. One-page summary in the dashboard.
Guardrail in action: Drafts only — nothing posts without Miguel's approval. No arguing with a customer, no compensation he hasn't pre-approved.
One possible run of Review Responder. Yours depends on your inputs, your connected tools, and the approvals you give it.
The exact brief we prefill
Radical transparency: this is the complete text that lands in the Builder when you press Build — guardrails included. Edit anything before you generate.
A review-response agent for my small business. It drafts on-brand replies to new customer reviews — warm thanks for positive ones, and calm, specific, non-defensive responses to negative ones that acknowledge the issue and offer to make it right. It also summarizes recurring complaint themes across reviews so I can fix root causes. Guardrail: every reply is a draft for my explicit approval before posting — it never publishes on its own, never argues with a customer, and never offers compensation I haven't pre-approved.
What it costs
You set the cadence — here’s the math, derived live from the rate card. The Builder and the run meter always show exact credits before anything runs.
Build it
≈70 cr
One-time blueprint (Opus). BYO key builds free.
Run it
≈34 cr
Per run on the hosted brain, infra fee included.
Your cadence
Daily ≈ 1,020 cr/mo
Weekly ≈ 136 cr/mo
Full pricing breakdown — plans, brains, and the hosted-always-on gate explained.