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Front Desk

Small Business

Every customer question answered — even at 2am.

What it actually does

Every line below is an instruction in the build brief — not a marketing bullet.

  • Answers common questions from YOUR approved facts: hours, prices, policies, services
  • Drafts appointment and booking requests for your confirmation
  • Escalates the unusual ones to you with a summary — instead of guessing
  • Hands off with full context so you never ask a customer to repeat themselves

The guardrail, in plain English

“Answers only from your approved facts — anything else goes straight to you.”

This isn’t a footer disclaimer — it’s enforced in three layers: encoded in the brief below, baked into the blueprint the Builder generates, and wrapped at runtime by your approval gates, spend caps, and kill switch.

See the output

One realistic run, end to end — fictional data, real format. The guardrail moment is highlighted, because it’s the point.

Fictional run: Northwind Bike Co. — 2:14 AM, a customer asks about repairs.

Illustrative sampleSample customer chatfictional data · real format

Website chat — 2:14 AM

CustomerDo you repair e-bikes? And how much is a brake service?
Front DeskWe do service e-bikes — battery diagnostics included. A standard brake service is $45, or $70 with a hydraulic bleed. Both straight from Northwind's approved price list. Want me to draft a booking request for the team to confirm in the morning?
CustomerCan you warranty a battery I bought somewhere else?
Front DeskThat's outside what I'm authorized to answer — I've flagged it for the team with your question attached, and a person will follow up first thing. Is there anything from the services list I can help with meanwhile?

Guardrail in action: Answers only from approved facts — off-script questions escalate to a human with full context instead of improvising a price or policy.

Queued for the owner: 1 booking draft (awaiting confirmation), 1 escalation (warranty question, customer contact attached).

One possible run of Front Desk. Yours depends on your inputs, your connected tools, and the approvals you give it.

Build this exact agent

Prefilled with the exact brief below — edit anything before you generate. The guardrails come with it.

The exact brief we prefill

Radical transparency: this is the complete text that lands in the Builder when you press Build — guardrails included. Edit anything before you generate.

A front-desk agent for my small business. It answers common customer questions using only the approved business facts I provide (hours, pricing, policies, services, location), drafts appointment and booking requests for me to confirm, and summarizes every conversation. Guardrail: it never invents prices, policies, or availability — if a question falls outside my approved facts, it tells the customer a person will follow up and escalates to me with the full context. Friendly, concise, on-brand tone.

What it costs

You set the cadence — here’s the math, derived live from the rate card. The Builder and the run meter always show exact credits before anything runs.

Build it

≈179 cr

One-time blueprint (Opus). BYO key builds free.

Run it

≈34 cr

Per run on the hosted brain, infra fee included.

Your cadence

Daily ≈ 1,020 cr/mo

Weekly ≈ 136 cr/mo

Full pricing breakdown — plans, brains, and the hosted-always-on gate explained.